Hawthorn-Melbourne has a full time welfare counsellor who is available to assist students to resolve any difficulties they may be having during their studies or to discuss any concerns.

Hawthorn-Melbourne implements preventative programs by putting in place policies and procedures to prevent common student problems. The welfare counsellor provides written information to all students to help prevent problems from occurring.

Student orientation includes introduction to issues students need to be aware of such as cultural adjustment to life in Australia. This information is also given in a written handout.

The counsellor attempts to meet all students through orientation, class discussions and involvement in other activities so students will know who the welfare counsellor is and will feel more comfortable in seeking out assistance.


International students travelling to Australia on a student visa must take out Overseas Student Health Cover (OSHC). 

It is important to note that Overseas Student Health Cover does not cover costs for dental care, physiotherapy, medicines or optometry.

Students entering Australia on other kinds of visas are required to have health insurance cover from their own country.